Privacy Policy

Micro Reset (“Micro Reset,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use:

• the Micro Reset mobile application,
• the website located at micro-reset.net,
• related support communications, and
• any related content, pages, or services that link to this Privacy Policy.

Please read this Privacy Policy carefully. By using Micro Reset, you acknowledge the practices described in this Policy.

1. Scope

This Privacy Policy applies to:

• the Micro Reset iOS application;
• the Micro Reset website and landing pages;
• support or contact communications you send to us; and
• any future related services that expressly link to this Privacy Policy.

This Privacy Policy does not apply to third-party services, platforms, or websites that may be linked from our website or app, including Apple’s App Store. Those services are governed by their own privacy policies.

2. About Micro Reset

Micro Reset is a general wellness and self-care product designed to help users access short, supportive micro-interventions.

Micro Reset is not a medical service, mental health clinic, or emergency service. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition, and it is not a substitute for professional medical, psychiatric, psychological, or crisis support.

3. Information We Collect

We aim to collect only the information reasonably necessary to operate and improve Micro Reset.

4. Information We Do Not Intentionally Collect

We do not require you to create an account to use the app.

We do not intentionally collect:

• precise location data,
• contacts,
• photos,
• microphone recordings,
• health records from healthcare providers,
• payment card details,
• the content of your locally stored app entries as part of routine server-side collection.

If this changes in the future, we will update this Privacy Policy before the change takes effect where required.

5. How We Use Information

We use information for the following purposes:

• to provide, operate, and maintain Micro Reset;
• to enable app functionality and remember local preferences;
• to verify and restore purchases;
• to monitor app and website performance;
• to detect, investigate, and prevent bugs, abuse, fraud, and security issues;
• to improve the design, content, usability, and stability of the app and website;
• to respond to your support requests or other communications;
• to comply with legal obligations and enforce our terms.

6. Legal Bases for Processing

Where applicable under data protection law, we rely on one or more of the following legal bases:

• Performance of a contract: where processing is necessary to provide the app or website features you request.
• Legitimate interests: where processing is necessary for analytics, security, fraud prevention, service improvement, and support, provided those interests are not overridden by your rights.
• Consent: where required, for example for certain website cookies or optional communications.
• Legal obligation: where processing is necessary to comply with applicable laws, regulations, or lawful requests.

7. How We Share Information

We do not sell your personal data.

We do not share user data for third-party advertising based on the content of your self-care activity.

We may share limited information with service providers that help us operate Micro Reset, such as providers of:

• analytics services,
• crash reporting and diagnostics,
• website hosting or infrastructure,
• email or support tools,
• subscription and purchase verification services.

These providers may process information only on our behalf and only as necessary for the purposes described in this Privacy Policy, subject to appropriate contractual and security controls.

We may also disclose information:

• if required by law, regulation, legal process, or governmental request;
• to protect rights, safety, security, or property;
• in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, subject to appropriate confidentiality measures.

8. Apple App Store and Payments

If you make a purchase through Apple’s App Store, Apple processes the transaction under Apple’s own terms and privacy practices.

We may receive limited information from Apple necessary to:

• confirm whether a purchase was made,
• restore access to paid features,
• validate subscription or entitlement status,
• manage access to premium functionality.

We do not receive your full payment card details.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to meet legal, operational, security, and compliance requirements.

In general:

• Locally stored app content remains on your device until you delete it, remove the app, or clear app data.
• Analytics and diagnostics data may be retained for a limited period reasonably necessary for troubleshooting, performance monitoring, and product improvement.
• Support communications may be retained for as long as needed to respond to your request and maintain reasonable business records.
• Purchase-related records may be retained as necessary for accounting, audit, fraud prevention, and legal compliance.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Because certain app content is stored locally on your device, you are also responsible for maintaining the security of your device, including keeping your operating system updated and using device-level protections where available.

11. International Data Transfers

Depending on your location and the service providers we use, your information may be processed in countries other than your own.

Where required by applicable law, we take appropriate steps to ensure that international transfers are subject to adequate safeguards.

12. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of personal data;
• object to certain processing;
• request restriction of certain processing;
• withdraw consent where processing is based on consent;
• request portability of personal data, where applicable;
• lodge a complaint with a competent supervisory authority.

Because key app content is stored locally on your device, you may also directly control certain information by deleting entries, clearing local data, or uninstalling the app.

To exercise any applicable privacy rights, contact us using the details in the “Contact Us” section below.

13. California Privacy Notice

If you are a California resident, you may have rights under applicable California privacy law, including the right to know, access, correct, or delete certain personal information, subject to legal exceptions.

We do not sell personal information as the term “sell” is traditionally understood. We also do not share personal data for cross-context behavioral advertising based on the content of your app activity.

California residents may contact us to exercise applicable rights.

14. Children's Privacy

Micro Reset is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13 without appropriate authorization where required, we will take steps to delete that information.

If you believe a child under 13 has provided personal data to us, please contact us.

15. Cookies and Website Tracking

Our website uses cookies and similar technologies to ensure core functionality, analyze traffic, and improve your experience. We distinguish between the following types of cookies:

• Strictly Necessary: Essential for the website to function (e.g., security, consent storage). These do not require consent.
• Analytics: Help us understand how visitors interact with the website. These are disabled by default and only activated if you provide consent.

Google Analytics Controls

For visitors in the EU/UK, we use Google Analytics with IP anonymization enabled. We also disable Google signals and regional data collection until you provide explicit consent. You can opt-out of Google Analytics entirely by using theGoogle Analytics Opt-out Browser Add-on.

Withdrawing Your Consent

You can change your cookie preferences or withdraw your consent at any time. Clicking the button below will reset your choices and show the consent banner again.

16. Third-Party Services

Micro Reset may rely on third-party providers for analytics, diagnostics, hosting, communications, and app distribution. Those providers may process certain information under their own privacy terms where applicable.

We encourage you to review the privacy policies of third-party services you interact with directly.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data practices.

When we make changes, we will revise the “Last updated” date at the top of this page. If required by law, we will provide additional notice or obtain consent.